Podcura Podiatry – Privacy Policy

Last updated: July 2026

Podcura Podiatry (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly. This policy explains what data we collect when you visit podcura.com, how we use it, and your rights under UK GDPR.

1. Who we are

Podcura Podiatry at Balance Health, Edwalton, NG12 4DG Email: hello@podcura.com

We are a UK‑based HCPC‑registered podiatrist owned clinic providing foot and ankle healthcare services.

2. Information we collect when you visit our website

a. Information you provide directly

• Contact form submissions (name, email address, phone number, message content)

• Appointment booking details if you use our online booking system

• Any information you choose to send us by email

b. Information collected automatically

Like most websites, we collect basic technical data to help us improve our site:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies (see section 6)

This information is anonymised wherever possible and used for analytics and site performance.

3. How we use your information

We use your information to:

• Respond to enquiries and appointment requests

• Provide podiatry and foot care services you have asked for

• Improve our website and user experience

• Maintain accurate clinical records (if you become a patient)

• Comply with legal, regulatory, and professional obligations

We never sell your data or share it with third parties for marketing.

4. Sharing your information

We may share your information only when necessary:

• With our clinical record system provider (secure, GDPR‑compliant)

• With healthcare professionals involved in your care (e.g., GP referrals)

• With service providers who support our website or booking system

• When required by law or regulatory bodies

All third‑party providers are vetted for GDPR compliance.

5. How we store and protect your data

We take data security seriously. Your information is stored:

• On secure, encrypted systems

• With access restricted to authorised clinical staff

• In accordance with HCPC and UK GDPR requirements

Clinical records are retained according to legal and professional guidelines.

6. Cookies

Our website uses cookies to:

• Improve functionality

• Analyse website traffic

• Support booking and contact form features

You can control or disable cookies through your browser settings. Essential cookies are required for the site to function correctly.

7. Your rights under UK GDPR

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your data (where legally permitted)

• Object to or restrict certain types of processing

• Withdraw consent where processing is based on consent

• Request data portability

To exercise any of these rights, contact us at hello@podcura.com.

8. External links

Our website may contain links to external sites (e.g., booking platforms, social media). We are not responsible for the privacy practices of these websites.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact us

If you have any questions about this privacy policy or how your data is handled, please contact:

hello@podcura.com Podcura Podiatry at Balance Health, Edwalton, NG12 4DG