PodCura offers a 30 day return or exchange policy for all goods purchased from Podcura Foot Health, which are returned in an unused and undamaged condition.
For products purchased at a retail location, please bring the product and receipt back to the point of purchase within 30 days for replacement or refund.
For all products purchased directly from podcura.com please contact our customer service team at email@example.com.
Returns of unused, unworn and undamaged products purchased online at podcura.com are accepted within 30 days of the date of purchase.
Our customer service team will issue you a Return Authorization (RA) number.
Package up your item and clearly label it with your RA number. Unfortunately we cannot be responsible for items before we receive them, so please consider shipping your return via registered or tracked mail.
If your order is cancelled (by you or us) before it is shipped, no refund is required because your credit card will not yet have been charged.
For orders that require a refund, the full amount will be credited back to your card, excluding any shipping. Please allow up to 10 days for the refund to register in your account.
If you believe that your product has a factory defect please contact our customer service department.
We are unable to perform repairs or modifications, but we will do our best to replace the defective item with currently stocked product.
Products suffering from excessive wear and tear, incorrect care, or that have simply worn out from extended use are not covered.
Please do contact our customer services department with any questions. Thank you.